EATc (Volkswagen & Audi Egypt) Company has required the following position:
Service Advisor
Duties & Responsibilities:
•Acknowledge and greet customers politely and courteously when they enter the reception area.
•Record the customer requirements on a Job Order Form informing customer of estimated labor and parts charges when requested, inspect customer’s vehicle and record any damage/comments on the Job Order Form (receipt of customer supplied product), sign same and allow customer to read, or read details to them, and obtain their signature (contract review).
•Periodically check Job Cards and Register for any vehicles not completed as promised, establish reasons, and advise customer of progress
•Follow Warranty policy, procedure, and instructions supplied by Warranty manager.
Qualifications:
• Education: B sc. #Mechanical_Engineering or equivalent.
• Location : #Alexandria
• Experience: 0:2 years in a similar position.
• Language Skills: Good written and spoken English.
• Computer Skills: Ability to use Microsoft Office to include Microsoft Word, Excel, and Email.
If you are interested kindly send your updated CV With personal photo to hashem.dawoud@eaec.com.eg
Please mention the job title in the subject
