GET EGYPT is hiring a Senior Software technical support engineer as below:
Software Technical Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.
Software Technical Support Engineer, as part of the team, will be responsible for:
Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
Company application troubleshooting and support during UAT and production.
Customer Support and Customer Training.
Work with multiple teams for the successful resolution of issues and incidents.
Open to flexible working conditions including after-hours scheduled application maintenance and support.
Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer’s data
Bachelor’s degree in Engineering or Computer Science.
6-8 years of experience in the Application/SW support position
Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
Knowledge of IIS and TomCat application servers is an advantage
Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
Good knowledge of Ticketing System
Please send your resume to Recruitment@getgroup.com mentioning the title