WE Data is currently hiring “Quality assurance Specialist” with the below requirements:
-(0-2) years of experience
-IT/Computer science/Engineering background
-PMD
-ITIL
-Audit main principles and types
With the below job responsibilities;
· Acts as IT SPOC for:
o all IT Processes related work with corporate processes management.
-Capture, analyze, design and document the IT functions/operations ” activities” and create efficient processes to deliver the best outcome and accomplish business objectives.
-Ensure proper definition of SLAs, OLAs, escalation matrices and KPIs.
o External and Internal corporate auditing.
-Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends.
-Responsible for planning and executing frequent audit on processes, procedures, and SLAs/OLAs to ensure operational success.
-Responsible for ensuring policy, process and procedure documentation is relevant and up to date and easily accessible.
-Continually revisit, update and enhance checklists and ensure proper delivery of audit reports.
-Attending meetings with auditees to develop an understanding of business processes
-Conducts formal and informal reviews at pre-determined points throughout the development life cycle
-Preparing reports to highlight issues and problems and distributing the reports to the relevant people
-Following up on the established correction/corrective/preventive action plans, ensuring their effectiveness.
· Manage continuous improvement program by analyzing the findings from internal and external audit programs to the root cause analysis.
· Disseminate culture of quality through quality awareness sessions.
· Providing ad hoc advice and guidance to managers and staff at all levels.
If interested please send your cv on “ Anasya.mohammed@te.eg” with the subject in the title.
