منتهي الصلاحية

interTouch is hiring NOC Engineer – Egypt Office

Job Description:
– Network Management and Analysis
– Incident and fault detection, identification, and diagnosis using Network Monitoring and Management Tools.
– Pro-active analysis, event and incident management ensuring all faults are resolved within SLA.
– Ensure that trouble tickets are regularly updated with meaningful technical analysis information and data.
– Prioritize activities and resources to resolve incidents in appropriate order based on priority and business needs.
– Assist in identifying new tools that would help to resolve issues or create a smoother and more efficient monitoring process.
– Perform hardware and software testing including providing feedback and configuration documentation.
– Commissioning of new properties from the Network Operations perspective
– Involve in network design and implementation.
– Supports Arabic with external customer
– Manage interTouch relationships with major ISP’s and Telco companies worldwide
– Deploy patches released by the Product Development team to all production servers and appliances/devices worldwide.
– Maintain accurate records and timely reports on equipment operation and ensure issues are resolved and completed.
– Perform initial troubleshooting, investigations and bug analysis on production systems and clearly document, record meaningful data to the Product Development team or Tier 3 Support Team.
– Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

Desirable Qualifications:
– Egyptians only
– Degree/Diploma in Computer Science or equivalent work experience
– Previous experience in helpdesk and/or technical support, minimum of 2 years
– Linux certification or demonstrated proficiency/understanding
– Cisco CCNA certification or demonstrated proficiency/understanding of contemporary networking principles and security philosophies
– Demonstrated experience with both Linux and Windows environments
– Strong interpersonal and communication skills with ability to accurately interpret technical testing information and analyze data to independently and collaboratively resolve problems and incidents
– Independent problem solver and analytical skills, self-motivated
– Strong written, presentation and communication skills
– Meticulous, organized and a good team player.

If you are interested kindly send me your CV to “hossam.elsayed2323@gmail.com” with subject “NOC Engineer”

Please be noted that irrelevant CVs will be ignored

  • انتهت المدة المحددة للتقديم على هذه الوظيفة
شارك هذه الوظيفة مع أصحابك!

رسالة الموقع

يهدف موقع أفضل وظائف. كوم لتقديم أفضل خدمات التوظيف للشركات والباحثين عن عمل بأسهل طريقة وأقل وقت.

تابعنا على مواقع التواصل الإجتماعي