EL_Soadaa_Group Is Now Hiring IT Support Section Head
Duties and responsibilities:
· Following up all #IT Equipment Maintenance cycle.
· Lead helpdesk team and provide an appropriate level of direction and support.
· Monitoring #IT assets mobilization.
· Receive and log #IT maintenance tickets from the Employees.
· Coordinate and follow up received maintenance requests.
· Monitor the stock consumption cycle.
(toners, keyboard, mouse, power supply, USB, cables…) etc.
· Follow up equipment sent to supplier for maintenance.
· Help in generate data base reporting.
· Organize & maintain an up-to-date schedule for the helpdesk tasks.
· Generate annual statistics on help desk log to prepare an improvement plan.
Experience: 8 – 10 Years
Location: HQ
Qualified Interested Kindly Send Your CV: apply@elsoadaa.com
