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ALSAFY Group is Hiring: IT Service Desk
Installation, ongoing maintenance, and support of IT equipment, including–but not limited to:
Laptops and personal computers,
Printers and scanners,
Desktop operating systems and Desktop Apps.
Managing the imaging and backup of all workstations and laptops,
Maximize availability of all IT equipment and infrastructure.
You will deliver an outstanding level of service and support to your customer base,
Carry out change management requests as required, which will necessitate out of hours work,
Conduct trials and testing of all equipment, on behalf of your end-users,
Proactive management of assets and inventory: run checks and audits in line with industry standards and processes, including Return Merchandise Authorization (RMA),
An excellent, in-depth understanding of both computer software and hardware: you have experience in MS Windows System,
2 years prior technical, IT support is highly favorable.
Fluent command of English (both verbal and written): able to communicate technical information to non-technical audiences,
Agile: able to prioritize and re-prioritize in a complex, fast-paced environment,
Interested can send CV to (Careers@alsafy.net) and mention their role in the subject.
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